Sungarden Golf & Spa Resort Baciu , Baciu (Cluj)
About Resort
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Price and Room Availability Calendar
Getting around
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What our guests says about facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Baggage storage
- Locker room
- Elevator
- Key card access
Sports & Fitness
- Fitness center
- Tennis
- Golf course
Services
- Valet parking
- Room service
- Laundry
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Outdoor dining area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Turkish bath
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings <br />
I had a pleasant stay overall, with a standout experience at the spa, and the surroundings were beautiful and peaceful. However, some aspects, like the cleanliness and the standard of service, left room for improvement. I really appreciated the unique sauna options, but I wish the outdoor pool was heated and there were some issues with the room cleanliness and reception staff professionalism.
I had a mixed experience at the hotel. On the positive side, the spa was exceptional with a variety of treatments available, and I really appreciated the impressive cleanliness throughout the resort. However, there were several drawbacks, including poorly maintained rooms and a reception area that felt lackluster. Additionally, some staff seemed unprepared to handle basic requests, which detracted from the overall experience.
I had a decent stay, but there were certainly areas for improvement. The spa experience was exceptional, with a variety of treatments and a tranquil atmosphere that stood out. However, I encountered issues with the cleanliness of my room upon arrival, which was disappointing. The hotel has a lovely outdoor pool, yet it needs to be heated for year-round enjoyment. The staff did their best, but the service level felt below what I would expect for a 5-star hotel.
I had a rather mixed experience at the hotel. The spa and massage services were exceptional, and the outdoor pool area was beautiful, although not heated. Unfortunately, there were several cleanliness issues, particularly with dirty mugs in my room and some outdated features around the hotel. Overall, it feels like the hotel needs several improvements to align with its 5-star designation.
I recently returned to the hotel for the second time, drawn by my previous pleasant experience. The spa treatments were exceptional, particularly with Andreea, and the overall spa atmosphere was a highlight. However, there are several areas in need of improvement, such as cleanliness upon arrival and the overall state of the hotel, which feels outdated. The outdoor pool area was beautiful, but the lack of heating was disappointing. The staff could better match the expectations of a 5-star establishment.